About Us

• Monday : 08:00 AM - 04:00 PM
• Tuesday : 08:00 AM - 04:00 PM
• Wednesday : 08:00 AM - 04:00 PM
• Thursday : 08:00 AM - 04:00 PM
• Friday : 08:00 AM - 04:00 PM
• Saturday : Closed
• Sunday : Closed

Extended Hours:

• During Valentine's Day Week and Mother's Day Week, we maintain extended hours to accommodate the increased demand for floral arrangements.

Holiday Closures:

• We are closed on the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas.

Christmas and Valentine's Day:

• During the busy floral weeks of Christmas and Valentine's Day, we recommend customers place orders early to ensure the best selection and service.
• While we strive to accommodate same-day delivery requests during these busy times, please note that due to high volumes, we cannot guarantee every last-minute order.
• To guarantee delivery during these peak periods, we strongly advise customers to place their orders at least two days prior to each major holiday.

• Orders Accepted 24/7: You can place your order anytime through our website.
• Phone: Call us at +1 719-548-9378 to speak with our team and place your order.
• Email: You can also email us at [email protected] with your order details.

Our store location is:

4320 Barnes Rd ,
Colorado Springs, CO 80917

Reliable Flower Delivery in Colorado Springs

At My Floral Shop, we take pride in offering dependable and timely flower delivery in Colorado Springs and nearby areas. Whether you’re sending a romantic bouquet, sympathy arrangement, or birthday flowers, we ensure your order is handled with care.

Delivery Process

All floral deliveries are securely placed on the recipient’s front porch or left with a receptionist or security personnel when applicable.
Once the flowers are delivered, we notify recipients by text message or phone call to ensure prompt pickup.

 Delivery Hours

We offer local flower delivery Monday through Saturday between 9:00 AM and 5:00 PM.
While we strive to accommodate your preferred schedule, specific delivery times cannot be guaranteed.

Delivery Fees & Calculation

Your delivery fee is automatically calculated based on the distance from My Floral Shop in Colorado Springs. Simply enter the delivery address at checkout to view the exact fee before placing your order.

Same-Day Flower Delivery

Need flowers fast? We provide same-day flower delivery in Colorado Springs for orders placed before 12:30 PM (MT).
Please note: Same-day service may be limited or unavailable during major holidays due to high demand.

Holiday Flower Delivery

To guarantee on-time holiday flower delivery, we recommend placing your order at least one day in advance during busy weeks.
We deliver on all major floral holidays, including:

• Valentine’s Day

• Easter

• Mother’s Day

• Administrative Professionals Week

• Memorial Day

• Father’s Day

• Independence Day

• Labor Day

• Thanksgiving

• Christmas

• New Year’s Day

Ordering early ensures your loved ones receive fresh, beautiful flowers—right when it matters most.

Why Choose My Floral Shop?

With over 30 years of experience, My Floral Shop is your trusted local florist in Colorado Springs, CO.
We provide:

• Prompt and professional hand delivery

• Same-day flower delivery options

• Expertly arranged bouquets for every occasion

• Personalized customer service

At My Floral Shop, we are committed to providing excellent service and customer satisfaction with every flower and gift delivery. Please review our cancellation and refund policies below for full transparency.

Order Cancellation Policy

We understand that plans can change. If you need to cancel your flower or gift order:

• Orders can be canceled before they are dispatched for delivery.

• Once an order is en route or delivered, cancellations are not possible.

• To request a cancellation, please call us directly at +1 719-548-9378.

• All cancellation requests are subject to approval based on our order status and policy guidelines.

Return Policy – Flowers & Perishable Products

We stand behind the quality of our flowers and perishable goods.

• If you’re not completely satisfied with your flower arrangement or perishable gift, we will replace the product.

• Please contact us at +1 719-548-9378 to arrange for a replacement or resolution.

• Requests must be made promptly upon delivery to qualify.

Return Policy – Specialty Gifts (Non-Perishable)

For non-perishable items such as gift baskets, candles, plush toys, and other specialty gifts:

• Returns are accepted within 5 days of receipt.

• Items must be unopened and returned in their original packaging with all documentation.

• Refunds for specialty gifts are issued according to our return policy.

Refund Information

• Shipping or delivery fees are only refundable if the error was ours (e.g., wrong item sent).

• The cost of the returned item will be fully refunded upon successful return processing.

• Original and return shipping costs are non-refundable unless otherwise specified.

Return & Refund Process

To begin the return process:

1. Contact us at +1 719-548-9378 to discuss the issue and obtain return instructions.

2. Once the returned item is received and inspected, we’ll notify you via email with your refund details.

Refund Timeframe

• Refunds are processed within 7 to 14 business days from the date we receive your returned item.

• Refunds will be issued to the original method of payment used at checkout.

If you have any questions regarding your order, cancellation, or refund, please don’t hesitate to contact My Floral Shop, your trusted Colorado Springs florist.

Broadmoor, Northeast, Briargate, Gleneagle, Old Colorado City, Northgate, Southeast, Westside, Black Forest, Rockrimmon, Wolf ranch, Cordera, Colorado Springs

At My Floral Shop, we are committed to delivering high-quality floral arrangements that meet your expectations. However, due to seasonal availability and regional variations, substitutions may occasionally be necessary to fulfill your order in a timely manner.

Flower Substitutions

• Substitutions may be required when certain flowers are unavailable due to seasonal changes, regional supply issues, or unexpected demand.

• Our skilled floral designers will always maintain the style, theme, and color palette of your selected arrangement.

• If a specific flower type is not available, it will be replaced with a bloom of equal or greater value to preserve the overall look and feel.

Keepsake & Gift Substitutions

• During peak holidays or times of high demand, keepsake containers, vases, or gift add-ons may also be substituted.

• In these cases, we will choose items that closely match the intended design and quality of the original selection.

Single-Flower Arrangements

• For bouquets featuring a single flower variety—such as all roses or all orchids—we will make every effort to use the same flower type as ordered.

• If the exact variety is unavailable, we may substitute with a different color of the same flower to ensure prompt delivery.

Our Commitment to Quality

You can trust that our experienced florists will select the best possible substitutes while preserving the beauty, value, and sentiment of your original order. Every arrangement is handcrafted with care to ensure your gift is memorable and meaningful.

Have questions about your arrangement? Contact My Floral Shop at +1 719-548-9378—your trusted Colorado Springs florist—for personalized assistance.

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