About Us

My Floral Shop - Colorado Springs Florist

Who We Are

When it comes to being the preferred local florist in Colorado Springs, CO, My Floral Shop stands out as the go-to floral provider. Our exceptional service, unwavering commitment, and exquisite high-end floral designs speak volumes about our dedication. As the premier florist in Colorado Springs, CO, we go above and beyond to exceed every customer's expectations.

At My Floral Shop, we make a promise to our customers—a promise of quality, care, and patience in every flower order and delivery. We guarantee 100% satisfaction with our bouquets, add-ons, and services, as we transform your appreciation, sympathy, love, and remembrance into something tangible, expressive, and heartfelt. Our bouquets are meticulously designed to meet your exact needs, and we take great care in delivering on your expectations.

Here's why we are the florist of choice in Colorado Springs, CO:

  • Easy Online Ordering: Conveniently place your order online or call us directly at +1 719-548-9378 for personalized assistance.
  • Same-Day Flower Delivery: Enjoy the convenience of same-day flower delivery for local orders placed before noon, Eastern Time.
  • Reliable Delivery: Rest assured that we never miss an order, providing punctual and reliable flower delivery throughout Colorado Springs, CO.
  • Exceptional Flower Selection: Choose from a wide range of options, including sought-after imported flowers and specialty products from local growers. Our selection includes roses, plants, dish gardens, gourmet/fruit gift baskets, and exotic flowers.
    1. At My Floral Shop, we take pride in being the florist that residents of Colorado Springs, CO turn to for their floral needs. Experience our top-notch service, exquisite designs, and unmatched commitment to customer satisfaction. Place your order today and let us create a memorable floral arrangement that will exceed your expectations.

      Hours of Operation

      • Monday : 09:00 AM - 04:00 PM
      • Tuesday : 09:00 AM - 04:00 PM
      • Wednesday : 09:00 AM - 04:00 PM
      • Thursday : 09:00 AM - 04:00 PM
      • Friday : 09:00 AM - 04:00 PM
      • Saturday : Closed
      • Sunday : Closed

      Holiday Hours

      Extended Hours:

      • During Valentine's Day Week and Mother's Day Week, we maintain extended hours to accommodate the increased demand for floral arrangements.

      Holiday Closures:

      • We are closed on the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas.

      Christmas and Valentine's Day:

      • During the busy floral weeks of Christmas and Valentine's Day, we recommend customers place orders early to ensure the best selection and service.
      • While we strive to accommodate same-day delivery requests during these busy times, please note that due to high volumes, we cannot guarantee every last-minute order.
      • To guarantee delivery during these peak periods, we strongly advise customers to place their orders at least two days prior to each major holiday.

      Contact Information

      • Orders Accepted 24/7: You can place your order anytime through our website.
      • Phone: Call us at +1 719-548-9378 to speak with our team and place your order.
      • Email: You can also email us at [email protected] with your order details.

      Our store location is:

      4320 Barnes Rd ,
      Colorado Springs, CO 80917

      Delivery Policy


      Delivery Information:

      • Delivery Process:
        • Deliveries will be left on the porch with the receptionist or security guard.
        • Recipients will be notified by text or phone.
      • Delivery Timeframe:
        • Deliveries are made between 9 am and 5 pm.
        • Specific delivery times cannot be guaranteed.
      • Delivery Calculation:
        • The delivery fee is based on the mileage from My Floral Shop.
        • The exact delivery fee will be shown upon entering the delivery address.
      • Same-Day Delivery:
        • For same-day delivery*, orders must be placed by 12:00 pm.
        • Please note that same-day delivery may not be available during holidays.
      • Holiday Delivery:
        • To ensure on-time delivery during busy holiday weeks, it is recommended to place orders at least one day prior to the desired delivery day.
        • Major holidays include Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day, and Labor Day.
      • *Delivery policies and availability may vary.


      Refund / Cancellation Policy



      Cancellation Policy:

      • You can cancel your order prior to delivery.
      • Orders cannot be canceled if they are already en route or delivered.
      • Please call us at +1 719-548-9378 to request a cancellation.
      • Accommodation of cancellation requests is subject to our cancellation policy.

      Returns Policy - Flowers & Perishable Products:

      • If you are not fully satisfied with your gift, we will replace the product.
      • Please call us at +1 719-548-9378 to arrange for a replacement.

      Returns Policy - Specialty Gifts:

      • Non-perishable specialty gift items can be returned within 7 days of receipt.
      • Items must be unopened and returned with original packing materials and documentation.
      • Refunds for specialty gifts are subject to our return policy.

      Refund Details:

      • Shipping fees can be refunded only in case of our error.
      • The cost of the specialty gift item will be fully refunded.
      • Original and return shipping fees will not be refunded.

      Return Process:

      • To initiate a return, please call us at +1 719-548-9378.
      • Once we receive and process the returned gift item, you will be notified via email regarding your refund.

      Refund Timeframe:

      • Refunds will be issued within seven to fourteen days of receiving your return.
      • The refund will be issued in the same form of payment used for the original purchase.

        Local Delivery Areas

        Our Cities

        Broadmoor, Northeast, Briargate, Gleneagle, Old Colorado City, Northgate, Southeast, Westside, Black Forest, Rockrimmon, Wolf ranch, Cordera, Colorado Springs

        Substitution Policy

        • Occasionally, substitutions may be necessary to create your bouquet, especially due to the availability of certain flowers in different regions.
        • Our priority is to maintain the style, theme, and color scheme of the arrangement, using flowers of equal value.
        • In some cases, keepsake items may also be substituted due to increased demand, particularly during major holidays.
        • For single-flower arrangements like all rose bouquets or orchids, we will make every effort to match the flower type but may substitute with a different color if necessary.
        • Rest assured that our experienced florists will carefully select the best alternatives to ensure the overall aesthetic and quality of your arrangement are preserved.

        Privacy Policy

        This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

        Information We Collect

        If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address, and mailing address to complete your transaction.

        When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

        "Cookies"

        Cookies are small files that store certain information about your activity on the website and are stored on your computer's hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

        Our Use and Disclosure of Your Information

        When opening an account or making a purchase, you have an opportunity to opt in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

        If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems, and enforce our agreement for Terms of Use.

        We may share aggregate statistics about our sales, traffic patterns, and related site information with other businesses, but these statistics will include no personally identifying information.

        We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.

        We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

        We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

        Security

        This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control.

        All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

        All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

        Linked Sites

        If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

        Changes to Privacy Statement; Consent

        We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

        Questions and Comments

        We welcome your questions and comments about this Privacy Statement.

         


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